EAR Engineering
Available for Service in Helderberg & Cape Town

Air Conditioning Repair in Somerset West, Strand and Stellenbosch

Professional Engineering Services

When your aircon stops cooling on the hottest day of the year, you want someone who can get out to you quickly and sort it properly. We repair and service air conditioners across the Helderberg, whether we installed them or not.

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We’ll contact you within 1 hour (business hours).

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When Your Aircon Stops Working, Everything Gets Harder

An air conditioner that has stopped cooling, started dripping water, or begun making a strange noise is telling you something is wrong. Left alone, a small fault usually turns into a bigger one. A unit that is low on gas keeps running and running, which pushes up your electricity bill and wears out the compressor, and the compressor is the most expensive part to replace.

For a home, that means an uncomfortable bedroom or lounge right when you need the cooling most. For a guesthouse or office, it means uncomfortable guests and staff, and that reflects on you. The sooner we look at it, the cheaper and simpler the fix tends to be.

We work on most makes and models, and we keep common parts on the van, so a lot of faults get sorted in a single visit.

EAR Engineering technician repairing an air conditioner in Somerset West

Air Conditioning Repairs We Handle

Whatever your unit is doing, or not doing, we can find the cause and fix it:

Aircon Not Cooling

If your unit is running but the air coming out is warm or barely cool, it usually points to low refrigerant gas, a dirty filter, or a failing compressor. We find the actual cause instead of just topping up gas and sending you on your way.

Water Leaks

A unit dripping water inside the room normally means a blocked drainage pipe or a frozen coil. We clear the blockage, work out why it happened, and make sure it does not come straight back.

Strange Noises

Rattling, grinding or buzzing sounds are worth checking early. They often mean a loose part or a fan motor starting to fail. Catching it now is far cheaper than waiting for it to seize up.

Gas Top-Ups and Regas

A unit that has slowly lost its cooling power is often low on refrigerant. We look for the leak first, repair it, and then regas the system so you are not paying for gas that escapes again a month later.

Electrical Faults

A unit that trips the power, will not switch on, or shuts off by itself often has an electrical fault. Our registered electricians handle this side safely.

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Unit Will Not Switch On

Sometimes the problem is the remote, the wiring, or the control board. We work through it step by step and tell you honestly whether a repair makes sense or a replacement is the better call.

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Aircon Servicing and Maintenance

Most aircon breakdowns can be avoided. A unit that gets serviced once a year runs more efficiently, uses less electricity and lasts years longer. Here is what a service covers:

Filter and Coil Cleaning

Dust and grime build up on the filters and coils, which makes the unit work harder and cool less. A proper clean restores the airflow and keeps your running costs down. It also keeps the air in the room cleaner, which matters if anyone in the home has allergies.

Gas and Pressure Check

We check the refrigerant level and the pressures so the unit is cooling at full strength. Catching a slow gas leak early saves the compressor from running under strain and failing on you later.

Electrical and Component Check

We go over the wiring, connections and moving parts so nothing is working loose or starting to wear. Small things get tightened and sorted before they turn into a callout on a hot day.

Drainage Check

We make sure the drainage is running clear, so the unit is not going to start leaking water into the room a few weeks down the line.

For rental properties, guesthouses and estates where units run hard all season, twice a year works better. We set up servicing schedules so you are not the one keeping track of it. If you look after several units, take a look at our commercial air conditioning services.

Common Aircon Problems and What They Usually Mean

Here are the symptoms we get called out for most often and the faults usually behind them:

What You NoticeWhat It Usually Means
Unit runs but the room stays warmLow refrigerant gas, a dirty filter or a failing compressor
Water dripping inside the roomBlocked drainage pipe or a frozen coil
Aircon trips the power when it startsAn electrical fault or a struggling compressor
Rattling or grinding noiseA loose part or a worn fan motor
Bad smell when the unit runsMould or dirt built up in the filters and coils
Unit switches off on its ownOverheating, a sensor fault or a wiring problem
Electricity bill higher than usualThe unit working too hard due to a dirty or undercharged system
If your unit is doing any of these, call us on 021 855 4462. The sooner we look at it, the less it usually costs to put right.

How a Repair Works

1

Get in Touch

Call or message us and tell us what your unit is doing. A photo of the unit or any error light helps.

2

Diagnosis

We come out, find the actual fault, and check the rest of the unit while we are there.

3

Clear Quote

We tell you what is wrong and what it costs before we do any work.

4

Repair

We fix it, often on the same visit, and test that it is cooling properly again.

5

Honest Advice

If a unit is old and the repair is throwing good money after bad, we will tell you straight.

Most home repairs are sorted in one visit. Older units, or ones that need a part ordered in, may need a quick follow-up.

Why Clients Choose EAR Engineering

We Pick Up the Phone

When your aircon dies in a heatwave, you do not want to be left on voicemail. We are local and we are reachable.

18 Years in the Helderberg

We have been repairing and servicing aircons around here for a long time. We know the common faults and the local conditions.

All Makes and Models

We work on units no matter the brand or who installed them. You do not need to track down the original installer.

Registered Electricians

The electrical side of an aircon repair is done by registered electricians, so it is safe and done right the first time.

Honest About Repairs

If a clean is all your unit needs, that is what we charge you for. If it is beyond saving, we will say so rather than billing you for a repair that will not last.

Repairs, Servicing and Installs

We handle the full life of your aircon, from a new install to yearly servicing and the odd repair.

Looking for a brand new system instead? See our air conditioning installation page.

Frequently Asked Questions

Everything you need to know about working with EAR Engineering.

The most common cause is low refrigerant gas, often from a slow leak that has built up over time. A dirty filter or a failing compressor can also be behind it. We check the whole system rather than guessing, because simply topping up the gas without finding the leak means you will be calling us again in a month.
Yes. We work on most makes and models no matter who fitted them. If you have any paperwork on the unit it helps, but we can work without it.
It depends entirely on what is wrong. A filter clean or clearing a blocked drain is a small job, while a new compressor is a much bigger one. We always give you a clear price after we have diagnosed the fault, before any work starts, so there are no surprises.
Once a year is enough for most homes. For rental properties, guesthouses and offices where the units run hard all summer, twice a year is better. Regular servicing keeps running costs down and catches small problems before they leave you without cooling on a hot day.
It is worth sorting quickly. It usually means a blocked drainage pipe or a frozen coil, and the water can damage walls, ceilings or furniture if it keeps going. The repair itself is normally straightforward once we find the cause.
It depends on the unit's age and the cost of the repair. If a unit is old, inefficient and needs an expensive part, a new inverter unit often makes more financial sense because it costs far less to run. We will give you an honest view either way.
A unit that is low on gas or clogged with dust has to work much harder to cool the same room, and that effort shows up on your bill. A service usually brings it back to running efficiently.
We cover Somerset West, Strand, Gordon's Bay, Stellenbosch, Franschhoek, Paarl, Durbanville and Cape Town. We are based in Somerset West, so our response times across the Helderberg are quick.

Ready to Get Started?

Professional electrical, aircon & solar in Helderberg + Cape Town.

021 855 4462

* 1-Hour Callbacks during business hours. Call for immediate emergencies.